Privacy Policy
Version 1.0 Effective Date: 04/24/2020
Durable Blast Parts values your privacy and appreciates your trust in us. This Privacy Policy explains how we use, share and protect the personally identifiable information that we collect about you (“Personal Information”) and the choices you have. This Privacy Policy applies to visitors to app.durableblastparts.com (“App”) and to our online customers using our website, www.durableblastparts.com (“Website”). By visiting Website or using our App, you agree to this Privacy Policy.
This Privacy Policy does not apply to information about you collected by our affiliates or third-party websites that may post links or advertisements on or otherwise be accessible from the Website. The information collected by these affiliates or third-party websites is subject to their own privacy policies.
At Durable Blast Parts we use cookies to: keep track of what items you have in your basket, remember you when you return to our website and to improve your experience on our website. For example, cookies allow us to recall your past activities and site preferences, tailor parts of our website to your needs and make special offers to you, as well as identify and resolve errors.
We would like to point out that cookies don’t harm your device. We do not usually store your sensitive or personally identifiable information in cookies we create. If we do, we obtained that information from you directly as you would have provided it to us via our website and we only use it for the purposes outlined in this Cookies and Privacy Policy. All the information we gather from cookies is secure.
Information We Collect
We collect a variety of information from our customers and visitors to the App and the Website. As described below, some information is automatically collected when you visit our website, use our App, or purchase something through our store, and some you provide to us when registering or filling out a form, buying a product or service or communicating with us. We may also acquire information from third parties.
Information Collected Automatically: Whenever you visit our website or use our App, we automatically collect some information about your transactions with us, and your use of our Website and App. For example, we automatically collect your IP address, the type of operating system and web browser you use and related information. We also automatically track certain information about your activities on our Website and App such as the pages you visit and data you enter and results from your reports. If you are a registered Durable Blast Parts App customer, we link this automatically-collected data to the Personal Information we collect to help us customize your experience on our Website and App and improve our service to you.
Information You Provide Us: If you provide us with Personal Information by filling out a form, registering for an account, making a purchase or contacting us, we collect that Personal Information. For example, if you register on our Website and App, we collect your name, e-mail address, and password. If you place an order with us, we collect the Personal Information that you provide to us such as your shipping, billing, and payment information. If you contact our customer service agents, you may also provide us with Personal Information that we collect.
From time-to-time, Durable Blast Parts may give you the opportunity to participate in surveys on our Website. If you participate, we will collect certain Personal Information from you. Participation in these surveys is completely voluntary and you, therefore, have a choice whether or not to disclose the requested information.
Information about Your Transactions with Us: When you purchase a product or service, we collect all of your order information, such as the type of product you purchased and the costs of each product.
Reviews and Public Forums: We may provide you with the opportunity to review our products or participate in public forums associated with the Website or App. Any reviews, posts or comments will be public, so you should use care before posting information about yourself online.
Additional Information We Collect: From time to time, we may acquire additional information about our customers from third parties, such as the U.S. Postal Service. We may incorporate this additional information with the existing information we collect about our customers.
Where we Process and Store Data: Durable Blast Parts processes and stores all data in the United States.
Cookies and Similar Files
Our Website uses “cookies” and files that are similar to cookies. Cookies are alphanumeric identifiers created by your browser at our request and stored on your computer. When the cookie is stored on your computer, Durable Blast Parts assigns you a unique customer code. When you return to our website, we read the cookie to identify you as one of our customers and help recall orders or preferences you have selected. The cookie also enables us to recall your past activities, post your account data, and tailor site elements and special offers to you. No Personal Information about you is stored on the cookie.
Most Web browsers accept cookies by default but allow users to reject cookies by changing the browser preferences. If you have set up your browser to reject cookies or if you delete your cookies, some aspects of our Website, including our Shopping Cart, will not work properly.
If you receive emails from Durable Blast Parts, we may use Web Beacons and similar technologies to allow us to track whether you have opened the message and whether you have clicked on links contained in the message.
Use and Disclosure of Information
We use the information that we collect about you to maintain, improve, and administer our Website and App, operate our business, provide products and services that you request, administer your account, inform you about products and services that might be of interest to you, and personalize your online experience.
Business Operations: In order to carry out certain business functions, such as order fulfillment, payment processing, e-mail delivery, or marketing, we sometimes hire other companies to perform services on our behalf. We may disclose Personal Information that we collect about you to these companies to enable them to perform these services.
Communicating with You: We use Personal Information to communicate with you about any order, remind you of orders you have pending and other transactional or administrative updates as well as to send you offers for products and services that may be of interest to you.
Third Party Offers: We partner with third parties to provide you with products or services that may be of interest to you. When we do so, we may share your name, mailing address, phone number and information about your use of the app and the types of products you have purchased or are interested in. We do not share, rent or sell your email address without your explicit consent.
From time to time, we may send you offers on behalf of third parties or promote such offers on our website. We do not share any Personal Information with the third party unless you accept the offer or request additional information about the offer. If you do accept a third party offer or request additional information, we may share Personal Information with the third party, and they may collect other Personal Information directly from you. In addition, if you accept a co-branded offer presented by Durable Blast Parts and another company, any Personal Information you provide will be collected by both Durable Blast Parts and the third party. Once a third party has your Personal Information, it is governed by the third party’s privacy policy.
Law Enforcement, Protection of Durable Blast Parts and our Customers: We may also disclose Personal Information in other circumstances as required by law. We also reserve the right to disclose your Personal Information when we believe such disclosure is appropriate to cooperate with an investigation of activities claimed to be unlawful, to enforce our Terms of Use, or to protect the rights or property of Durable Blast Parts or others.
Merger, Sale or Acquisition: In addition, it is possible that in the future another company may acquire Durable Blast Parts or its assets or that Durable Blast Parts may partner with or purchase another company to continue to do business as a combined entity. In the event that any such transaction occurs, it is possible that our customer information, including your Personal Information, may be transferred to the new business entity as one of Durable Blast Parts ’s assets. In such an event, we will update this policy to reflect any change in ownership or control of your Personal Information.
Links to Third Party Products and Services
While you are visiting or using the Website, you may be presented with an opportunity to purchase third party products or services. These products and services are offered and supplied by independent companies. If you click on one of the presented offers, you will be redirected to the site of the third party, and any information you provide in response to the offer will be will be governed by the privacy and other policies of that third party.
Your Choices
We offer you a variety of choices with respect to how we use and share your Personal Information.
Sharing Information with Others for Marketing Purposes: If you do not want Durable Blast Parts to share your Personal Information with third parties for their own marketing purposes, you can update your preferences by sending a written request to the address below. If you send a written request, please be sure to include your exact name, mailing address and telephone number(s) and a statement that you would like us not to share your Personal Information with other organizations that may have special offers, products or services that may be of interest to you. Even if you do opt-out of this sharing, we may still share Personal Information about you as required by law or to carry out certain business operations, as described above, or if you purchase a product or service from a third party or request additional information about such a product or service.
Communications from Durable Blast Parts : If you do not want to receive email communications from Durable Blast Parts about our own or third-party products and services that may be of interest to you can click on the unsubscribe link at the bottom of one of our emails. We may still contact you via mail or phone unless you request to be added to our Do-Not-Call list, and/or our Do-Not-Mail list by writing to the address below and indicating your preferences. Please be sure to provide your exact name, e-mail address, mailing address and telephone number(s) and the list or lists you would like to be included on (Do-Not-Call, and/or Do-Not-Mail). Even if you opt-out of email marketing or choose to be placed on one of these lists, we may still communicate with you using any of these methods regarding your use of our App or Website, your orders or your account, or for similar transactional or administrative reasons.
Deactivation of Your Account: You may also request deactivation of your Durable Blast Parts account by contacting Customer Service at support@durableblastparts.com or by writing to the address below and requesting account deactivation. Please note that your Personal Information may remain in our archived records after your account has been deactivated.
Website Security
We maintain reasonable physical, electronic, and procedural safeguards designed to help us protect your nonpublic Personal Information against loss, misuse, disclosure, and alteration. For example, we use Secure Socket Layer (SSL) technology to encrypt your credit card information when you purchase products through our Website.
When you establish an account at Durable Blast Parts , you choose a password to help protect your account information. A password is only as strong as you make it: you should select a unique password and keep it safe.
Changes to this Privacy Policy
Durable Blast Parts may revise this Privacy Policy from time to time by posting a revised Privacy Policy on our Website and changing the last modified date at the top of the Privacy Policy. If we make significant changes to the Privacy Policy, we will note the Privacy Policy has changed on the main page of the Website. We reserve the right to modify this Privacy Policy at any time, so please review it frequently.
Special Notification for California Residents
Individual customers who reside in California and have provided their Personal Information to Durable Blast Parts may request information about our disclosures of certain categories of Personal Information to third parties for their direct marketing purposes. Such requests must be submitted to us in writing at the address below.
This request may be made no more than once per calendar year. We reserve our right not to respond to requests submitted other than to the address specified below.
Durable Blast Parts Address for Written Requests
A written request may be sent to the following address. When writing to us, please be sure to include your exact name, mailing address, telephone number, and specific preferences or request.
Durable Blast Parts
Customer Service
7265 Reinhardt College Parkway
PO Box 820
Waleska GA 30183USA
Order Confirmation
Durable Blast Parts sends an e-mail notice confirming acceptance of each order you place on our Website to the email address you provide when you check out of the shopping cart and we send an email receipt to the e-mail address you provided to us when signing up for a Durable Blast Parts App account. If you receive a confirmation for an order, you did not place, or a receipt for an App for which you did not subscribe, please e-mail us immediately at support@durableblastparts.com.