Refunds / Cancellations / Renewals
On the anniversary of your one-year subscription term, you will automatically be charged for your next year’s subscription term, using the original form of payment. If the original form of payment is invalid your subscription will be cancelled. You may cancel subscription yourself at any time by following the instructions described below in “How to Cancel”. You are responsible for the full subscription fee in the yearly billing cycle in which you cancel. Once your account has been billed, all sales are final and there will be no refunds.
>How to Cancel
You may cancel anytime during your active yearly subscription by sending Durable Blast Parts an email at least 30 days in advance of your app subscription anniversary. Durable Blast Parts will acknowledge the receipt of the email and send a confirmation of the cancellation. If you do not receive a cancellation email confirmation you have not canceled. On the app subscription anniversary date Durable Blast Parts will terminate the log in credentials for the account that a cancellation was requested and confirmed.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.